mv77's Privacy Policy

Section 01

mv77 is an online gaming and betting platform operated for users in Bangladesh. When you create an account, make a transaction, or use any service on this platform, you are considered to have agreed to this privacy policy.

This policy applies to all services provided through the mv77login.cam website and its associated mobile applications. mv77's Terms and Conditions should be read together with this privacy policy, as both documents together present the full picture of our relationship with users.

The services on this platform are for persons aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor's information has reached us, it will be deleted immediately.

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Section 02

mv77 collects various types of information from users. This information is necessary to provide secure services and manage accounts.

2.1 Information You Provide Directly

Information you provide during registration and account management:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment information used for deposits and withdrawals (bKash, Nagad, Rocket, Upay or bank account number)
• What you write when contacting us or submitting a complaint

2.2 Information Collected Automatically

When you use the mv77 platform, the following information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Time of visit, duration of stay, and pages viewed
• Information obtained from cookies and similar tracking technologies
• Gaming activity and betting history

2.3 Information Received from Third Parties

During identity verification or fraud prevention, we may sometimes verify your information through trusted third parties. However, no additional information is stored in such cases.

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Section 03

mv77 uses collected information only for specific and legitimate purposes. These purposes are clearly listed below:

1. Creating, verifying, and managing accounts
2. Processing deposits, withdrawals, and other transactions
3. Managing bonuses, promotions, and VIP programmes
4. Providing support via customer service chat and email
5. Detecting and preventing fraud, money laundering, and unauthorised activity
6. Ensuring the security and stability of the platform
7. Conducting analysis to improve user experience
8. Complying with applicable laws and regulations

We never sell your information to third parties or share it for commercial purposes. Information is used only to the extent necessary to fulfil the purposes described above.

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Section 04

mv77 takes both technical and administrative measures to keep user information secure. Your data is transferred via SSL encryption and stored on secured servers.

4.1 Technical Security Measures

• All data communication encrypted using SSL/TLS technology
• Passwords hashed using one-way encryption — no staff member can view them
• Servers protected by firewalls and intrusion detection systems
• Payment information handled in accordance with PCI DSS standards
• Automated system for flagging suspicious activity

4.2 Administrative Security Measures

• Only authorised staff can access user information
• Every instance of data access is logged and audited
• Staff receive regular data protection training
• Third-party service providers operate under strict confidentiality agreements

4.3 Data Retention Period

Your information is retained for as long as your account is active and for any applicable period thereafter. Transaction-related information is kept for a defined period as required by law. When there is no longer a need to retain data, it is securely deleted.

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Section 05

mv77 never sells users' personal information. Information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

We use selected third-party service providers for payment processing (bKash, Nagad, Rocket, Upay and bank transfers), identity verification, customer service software, and data analysis tools. These providers receive only the information necessary for their contracted work and are bound to maintain confidentiality.

5.2 Legal Obligations

mv77 may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always limited to the minimum amount necessary.

5.3 Business Transfer

If any part or all of mv77's operations are transferred in the future, user information may form part of that transfer. In such a case, users will be notified in a timely manner and the protections under this policy will continue to apply.

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Section 06

mv77 uses cookies and similar tracking technologies to operate the website and app. These improve site functionality and make your experience easier.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled.
• Performance Cookies: Used to analyse how different parts of the site are being used.
• Preference Cookies: Used to remember language and other personal preferences.
• Analytics Cookies: Used to understand overall usage patterns — anonymously.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

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Section 07

Every user registered with mv77 has the following rights regarding their personal information:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
3. Right to Deletion: In certain circumstances you may request that your information be deleted, though we are required to retain information needed to fulfil legal obligations.
4. Right to Object to Processing: You may object to your information being used for specific purposes.
5. Right to Data Portability: You may request that your information be provided in a commonly readable format.
6. Right to Withdraw Consent: For any information processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. mv77 believes that data protection and personal freedom complement each other as part of ensuring responsible gaming. We also keep user information at the highest level of protection as part of complying with our Responsible Gaming Policy.

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Section 08

mv77's servers and service infrastructure may be located in various countries. As a result, your information may be processed outside Bangladesh. Regardless of where information is processed, the protections in this privacy policy apply everywhere.

For transfers of data to third countries, we ensure that adequate protective measures are in place — through contractual clauses or other recognised methods.

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Section 09

All mv77 services are for persons aged 21 and above. We do not collect information from anyone under 21 in any way, and we do not permit them to register an account.

Age is confirmed during account verification. If a minor's information is found in our system, the relevant account will be suspended, the information deleted, and the relevant authorities notified where applicable.

To learn more about mv77, visit our About Us page, which contains information about our goals and values.

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Section 10

mv77 reserves the right to amend or update this privacy policy as needed. When changes are made, a new version will be published on the website and the update date at the top of the page will change.

For significant changes, we will make efforts to notify registered users by email or through app notifications. Continued use of mv77 after changes have been made will be taken as acceptance of the new policy.