mv77 Terms and Conditions

mv77 is an online gaming and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between mv77 and the person using its services ("User").

By using the mv77 website or mobile app, registering an account, or using any service, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please do not use the platform.

mv77 reserves the right to change these Terms at any time. Continuing to use the platform after changes are published will be considered acceptance of the updated Terms. You are advised to review this page regularly.

2.1 Registration Requirements

Each user may open only one account. If multiple accounts are found under the same person's name, mv77 reserves the right to close them and hold any funds in those accounts. All information provided at registration must be accurate, complete, and your own.

2.2 Identity Verification (KYC)

mv77 may at any time request a national ID card, passport, or other government-issued document to verify an account holder's identity. Withdrawals may be held until the verification process is complete. Completing verification with false information is a serious violation and may result in permanent account closure.

2.3 Account Security

It is your responsibility to keep your username and password confidential. Any unauthorised access to your account must be reported to the mv77 support team immediately. Allowing a third party to use your account or selling your account is strictly prohibited.

2.4 Account Closure

Users may request closure of their own account at any time through support. mv77 may also suspend or close an account without notice if these Terms are violated.

3.1 Deposit Methods and Limits

Deposits on mv77 can currently be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300. Once a deposit is successful, the funds are added to your account; contact support for any technical issues.

3.2 Withdrawal Methods and Limits

The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum withdrawal amount is ৳500 and processing is generally completed within 1 hour.

3.3 Prohibited Transactions

Depositing or withdrawing for the purpose of money laundering or fraud is strictly prohibited. mv77 reserves the right to investigate suspicious transactions of this nature and temporarily suspend the relevant accounts.

4.1 Welcome Bonus

New users on mv77 will receive a 150% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and ৳1,500 × 25 = ৳37,500 must be wagered before winnings from the bonus can be withdrawn.

4.2 Other Promotions

mv77 regularly offers various promotional offers, such as the mv77 Weekly Reload Reward, mv77 Cricket Festival Bonus, mv77 Monday Slots Fun Bonus, and special birthday gifts, among others. Each promotion has its own wagering requirements and minimum deposit conditions, which are detailed on the offer page.

4.3 General Bonus Rules

• Another bonus cannot be claimed while one bonus offer is active, unless stated otherwise in the specific offer.
• Strategic betting to earn bonuses (such as betting on both sides) will not count toward wagering requirements and may result in the bonus being cancelled.
• Bonus funds cannot be withdrawn directly — only winnings earned after completing the wagering requirements are withdrawable.
• mv77 reserves the right to modify or cancel any promotion.

5.1 Bet Validity

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is accepted at incorrect odds due to a technical error, mv77 reserves the right to void those bets and return the stake.

5.2 Cash Out and Special Markets

Cash out and other special betting features have their own terms. mv77 may temporarily disable these features at any time for technical or business reasons.

5.3 Live Casino and Slots

The results of live casino, slots, and other games are determined entirely by a Random Number Generator (RNG) audited by a third party. Each game has its own RTP and volatility, and past results do not guarantee future results.

5.4 Match Fixing and Fraud

Match fixing, use of insider information, or any form of fraudulent betting is strictly prohibited. If mv77 detects such activity, it reserves the right to void all winnings on the relevant account.

mv77's VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs by tier — Bronze earns up to 0.3%, Silver up to 0.5%, and Gold up to 0.8% cashback on weekly net losses. For example: a Silver member with ৳20,000 in net losses in a week will receive ৳20,000 × 0.5% = ৳100 cashback.

Advancement to a higher VIP tier depends on regular and active participation on the platform. mv77 reserves the right to change VIP terms or reassess any member's tier.

mv77 believes gaming is a form of entertainment, but it should not become an addiction. We therefore take the principles of responsible gaming seriously. Users will have the option to set deposit limits on their accounts, take temporary breaks, and use self-exclusion.

If anyone under 21 attempts to use mv77, mv77 will take legal and technical action. If you feel that gaming is having a negative effect on your life or family relationships, contact the support team right away.

mv77 is committed to protecting users' personal information. Full details of how your information is collected, stored, and used are provided in our Privacy Policy. All transactions and personal data are kept secure using SSL encryption and modern security technology.

mv77 does not sell or rent user information to third parties. However, information may be provided in response to legal obligations or valid requests from investigative authorities.

The mv77 website, mobile app, logo, graphics, software, and all content are the intellectual property of mv77 or its licensors. Reproducing, distributing, or using any part of this material for commercial purposes without prior written permission from mv77 is prohibited.

Users are granted a limited, non-transferable, and non-exclusive licence to use the service, which mv77 may revoke at any time.

10.1 Service Availability

mv77 aims to provide service 24/7, but the service may occasionally be temporarily unavailable due to maintenance, server upgrades, or technical issues. mv77 is not liable for such interruptions.

10.2 Third-Party Game Providers

mv77 offers games from various third-party software providers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. mv77's direct liability for issues related to the technical performance of these games is limited.

10.3 Liability for Losses

mv77 is not liable for financial losses resulting from use of the platform or from betting. Gaming and betting always carry financial risk — only wager amounts whose loss would not affect your normal daily life.

The following activities are strictly prohibited on the mv77 platform:

• Money laundering, terrorism financing, or any illegal financial activity.
• Betting or gaming using bots, scripts, or automated software.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Threatening, harassing, or defrauding other users.
• Operating an account using a false identity or forged documents.
• Any form of cyber attack on mv77's technology infrastructure.

If any such activity is detected, mv77 will close the account, hold the balance, and take legal action if necessary.

If you have an objection regarding the outcome of a bet or a transaction, first present the matter in writing to the mv77 support team. The mv77 support team will review the issue within a reasonable time and communicate a decision.

If you are not satisfied with the support team's decision, you may proceed to file a formal complaint. The complaint must be submitted within 30 days of the incident; complaints submitted after this period may not be considered.

These Terms will be interpreted and applied in accordance with the laws of Bangladesh. Any legal disputes will be resolved in the court of the relevant jurisdiction.

If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect. A delay by mv77 in enforcing any term will not be considered a waiver of that term.

mv77 reserves the right to change these Terms at any time. For significant changes, an attempt will be made to notify users via their registered email address or through platform notifications. However, it is the user's responsibility to visit this page regularly.

If you continue to use mv77 after changes are made, the updated Terms will be considered accepted. If you do not agree to the new Terms, please request account closure.

If you have any questions or comments about these Terms, contact the mv77 support team. Our support service is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: Chat directly from any page on the platform.
• Email: [email protected]

For general information about mv77, visit our About Us page.